Privacy Policy

Effective Date: August 1, 2025

This Privacy Policy explains how Everwood Supply LLC (“Everwood”, “we”, “our”, or “us”) collects, uses, protects, and shares your personal information when you visit our website, contact us, or use our services. It also explains your privacy rights and how you can control your information.

1. Information We Collect

Information you provide directly:

  • Full name;
  • Email address;
  • Phone number;
  • Company name (if applicable);
  • Shipping or business address;
  • Details related to product inquiries, orders, or service requests.

Information collected automatically:

  • IP address;
  • Browser type and device information;
  • Website usage data (via cookies or analytics tools such as Google Analytics).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide product or service information;
  • Process orders and coordinate delivery or pickup;
  • Send confirmations, updates, and notifications;
  • Improve our website, services, and customer experience;
  • Send marketing or promotional communications (only with your consent).

3. SMS and Email Communications

If you provide your phone number or email address, we may send:

  • Order confirmations and delivery updates;
  • Service-related notifications;
  • Marketing or informational messages (only with your express consent).

You may opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.

For assistance, you may reply HELP or contact us directly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

  • Our internal team members and authorized representatives;
  • Trusted service providers (payment processors, shipping partners, hosting, analytics) under confidentiality agreements;
  • Government authorities, if required by law.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

7. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you;
  • Request correction or deletion of your data;
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Tennessee Data Breach Notification

In accordance with applicable Tennessee data protection and breach notification laws, if we experience a data breach involving personal information of Tennessee residents, we will notify affected individuals in a timely manner as required by law.

9. Intellectual Property & Infringement Claims

If you believe that any content on our website infringes your copyright, trademark, or other intellectual property rights, please submit a written notice including:

  • Your full name and contact information;
  • A description of the content in question with a link (URL);
  • A statement of good faith belief that the use is unauthorized;
  • A statement confirming you are authorized to act on behalf of the rights holder.

Send notices to:
Email: info@everwoodsupply.com
Subject Line: “Copyright / Trademark Infringement Notice”

10. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Information

Everwood Supply LLC

Address: 101 Athens Way, Nashville, TN 37228
Website: https://everwoodsupply.com
Email: info@everwoodsupply.com
Phone: +1 (629) 290-1211

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